Technical Application Support

For over 20 years as a software independent service firm we have been advising on, supporting, loading to, migrating between and helping users get the best out of, Landmark, Schlumberger and other third party petrotechnical applications as well as the spectrum of document management systems and other commercial applications.

The goal of our user support teams is to cultivate knowledge about data and database functionality among the user community. We are also responsible for presenting user requirements in a business context and delivering this information to the database administrator.

Our experienced database administrators assist clients to control and co-ordinate the quality and consistency of data. One of the ways we do this is by identifying the appropriate technical standards to ensure interoperability and data exchange across the organisation.

Our consultants commonly migrate data from one platform to another, plan and perform upgrades, roll-outs and 

Effective application support requires good communication skills. Venture facilitates information sharing through the medium of workshops, user forums and on-line discussion groups. In addition, Venture consultants working at client sites collaborate naturally with our data managers at head office. This ensures consistency of approach and best practice transfer.