Venture consultants worked with company staff at headquarters and other locations around the UK to understand information usage and flows. We examined key business processes, information generation and storage and management processes, and investigated current challenges with information storage and management on LAN file shares and in other systems

Background

Our client is the UK’s largest producer of electricity. The company owns and operates nuclear and coal fired power stations with a combined out put of around 12,000 megawatts. In order to support operational performance in the future, they have been engaged in defining an enterprise architecture. In parallel with this, an upgrade of Windows servers highlighted capacity problems on local area network shared drives.

The company approached Venture to help define a policy which would support improved information management, initially on the shared drive platform but within the context of the overall enterprise architecture, and which would support development of further IM strategies for the organisation as a whole.

Outcome

From the information gathered and our experience of IM strategy and policy development, we were able to quickly deliver a policy document and set of usage guidelines tailored to the client’s specific environment and processes. The policy states what is important for them in managing its information asset along with the associated rules, roles and responsibilities. This policy provides a mandate for governance of stored electronic information, and forms a key support for information management processes development in the company.

In addition, we drew together our findings and were able to offer an analysis of the state of information management around the organisation. We defined a scope for an information management strategy which included policy implementation and also addressed information governance as a whole across the organisation. The client incorporated this into its developing IM strategy, and as result asked Venture to advise during the ongoing development of IM and knowledge capture business cases and implementation programmes.

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